Accessibility statement
Appt Health is committed to making our digital services accessible to as many people as possible, including those with disabilities or access needs.
We believe healthcare technology should be inclusive by design — and our platform reflects that. We work with NHS organisations to increase uptake in preventive care, especially for underserved populations, so it's essential our tools and content are easy to use and navigate for everyone.
Our commitment to accessibility
We aim to meet or exceed WCAG 2.1 AA standards wherever possible. Our product and website are designed to be:
- Navigable using keyboard-only access
- Compatible with screen readers and other assistive technologies
- Responsive across devices, including desktops, tablets and mobile
- Clear and readable, using accessible fonts, layouts, and colour contrast
- Inclusive in language and design, supporting people from a range of backgrounds, including those with limited digital confidence or English proficiency
Ongoing improvement
We test and update our website and platform regularly to improve accessibility. We also work with users and healthcare partners to understand real-world needs — particularly for patients who are digitally excluded or experience barriers to engagement.
Feedback and support
If you experience any difficulty using our website or service, or if you have suggestions for how we can improve accessibility, we’d love to hear from you. Please contact us at: hello@appt-health.co.uk
We aim to respond within 3 working days and will do our best to resolve your concern or provide an alternative way to access the information.