Appt. is an SMS platform that uses targeted engagement, behavioural economics and data analysis to improve monitoring and management of long-term conditions.
We make it easy for eligible patients to book NICE targeted appointments, including appointments that diagnose, measure and manage long-term conditions, using common sense technology to help patients to understand why appointments are important to them and reduce the barriers that marginalised groups face when engaging with the health service.
Patients using Appt can choose the slot that suits them and then book and confirm the appointment – all by SMS. Less time waiting in a queue on the phone. Fewer letters. A call and recall list targeted at those who need it most.
Our goal is to end the one-size-fits-all approach to communication that prevails in primary care today – and to make sure that everyone can access the support they need to properly manage their long-term condition.
Help your patients to better manage their long term conditions and chronic diseases.
Improve clinic efficiency and hit your targets at lower cost than call and recall.
100% positive feedback from the patients and practice staff using Appt.
For every £10 in the Health and Social Care budget £7 is spent on care for those living with long term conditions. By 2025 there will be 18 million people living with long-term conditions in England alone, a 20% increase from 2015. This means that long-term conditions pose a threat to the future sustainability of the NHS.
But the problem is more than just financial. When long-term conditions aren’t managed properly, they get worse and health deteriorates. On an individual level this means more frequent crises and more regular hospital admissions.
We believe that everyone deserves the best support available when it comes to managing their long-term conditions. That is why we are committed to ensuring that everyone has access to the care they need,when they need it.
Appt’s vision is a system that treats patients as individuals, that helps them to understand their own health and that makes accessing care as painless as possible.
Appt emerged from frontline experience – in GP surgeries and medical centres in East London. We saw the problems that stem from low access to healthcare and poor management of long term conditions. We experienced the inflexible, one-size-fits-all approach that many practices use when contacting their patients.
We believe that your health is the most important thing in life and whilst the NHS and its staff does so much to care and support patients, we can help to deliver a more personalised, effective approach to long-term condition management.